Specialists Call Centre Agents Kualalumpur Near Me

4worldlovers: Whether outsourcing or insourcing, we focus and align with your business growth through retaining your customers by making them happy.

A homegrown MSC status company located in Kuala Lumpur Sentral lead by experienced, award winning leaders and management team.

We know what it takes to keep your customers happy in every touchpoint during their customer experience journey with your business.

As with any outbound projects, there is a short familiarization period after which the team’s performance improved month on month which resulted in increased revenue.

Customer Connect Malaysia’s team tackled all given challenges with dedication and steadfast resolve. They exceeded expectations for a team that is relatively small compared to other projects that we have in hand with a larger volume of headcount.

Customer Connect Malaysia Sdn Bhd (CCM) is our business partner who plays a major role in providing and running the outsourced call centre since May 2015. We are extremely satisfied with the services provided by CCM throughout our partnership as our solution provider.

CCM plays a major role to ensure that all the inbound calls made by our customers are handled appropriately with the agreed timeline. During the tenure of our partnership, we saw that our customers’ calls for enquiries, requests and complaints are being attended promptly and as a result it has assisted us in reducing abandoned calls.

CCM distinguished themselves by consistently providing well planned and systematic results to us. Given their dedication and energy, they have been a huge asset to us with the well-trained front line and back end management team working together to ensure smooth running of the outsource call centre on the daily basis.

They have been accommodative to our needs and requirements and therefore we will not hesitate to recommend them, Customer Connect Malaysia to other organization for their services.

CCM is professional in delivering results and is well-versed with the outsourced contact centre industry demands and requirements. All our workforce are well equipped with the skill-sets to deliver quality and attentive service to our customers contributing to the incressed brand loyalty and customers’ satisfaction which is evidenced by compliments received.

We are glad to work with CCM as it has played a vital role in the growth of our organisation.

Customer Connect Malaysia's management team is able to present creative ideas and communiate them effectively to the front-liners. They successfully developed methodologies and strategies for our project that resulted in increased revenue.

4worldlovers: Partner with Asia’s leading BPO company to elevate your digital customer care and accelerate your sales.

TDCX is an award-winning digital customer experience solutions provider for innovative technology and other blue-chip companies. Headquartered in Singapore, TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. We serve clients in digital advertising, e-commerce, fintech, gaming, mobility, technology, and travel industries. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential. At TDCX we are dedicated to equip our clients and employees to #BeMore.

Set up teams efficiently to meet business demands. We innovate the hiring system by going digital to engage talents on a global scale while AI mechanisms work to refine best match talents.


Consistent performance is key to business sustainability. We combine digital tools for productivity and encourage employees' career trajectory through learning and coaching for better outcomes.

New market opportunities are waiting. We set up TDCX campuses in strategic locations to meet business' demand and work with clients to set up offices on-site or work-from-home.


Headquartered in Singapore and with a strong and unique footprint across Asia Pacific, our presence extends to Europe and the Americas to meet the needs of our clients.

Discover the biggest trends making an impact in the customer experience industry today. Read our e-book, "Forward-Looking CX Trends".

TDCX leaders talk about technology reshaping the future of talent management in "Future CX Talent Strategies"

Get valuable insights from C-level executives about the future of fintech and CX in "Rethinking Customer Experiences"

Join Asia’s Award-Winning BPO company to elevate your skills and accelerate your career!

By partnering with the world’s fastest growing and most loved brands, we provide our employees with a diverse range of job choices and meaningful career advancement opportunities. Start your #BeMore journey now!

We are an e-mail and phone call away, otherwise we’d love to host you at our campus!

4worldlovers: We create game-changing customer journeys that help brands grow, across the world and into the future.


Human-centered, tech-powered, intelligence-fueled. Ready to challenge conventions to solve your toughest customer challenges. We Design, Build and Run truly integrated customer journeys.

Always consultative, entrepreneurial, data-driven, and customer-centric. We combine sector expertise alongside disruptive technologies with the talents of Webhelpers in over 70 countries across five continents. Creating solutions tailor-made to grow your business across the globe.

Discover how we are making a positive impact through more inclusive and sustainable growth, with our #MoreMovement and dedication to ESG

Webhelp distinguishes itself with its technological excellence. They leverage omnichannel, conversational AI, automation, advanced analytics, quality monitoring, and machine translation to enhance CX and spur client innovation.

If you’re ready to reimagine your customer experience with a pioneering partner who can deliver real value, we’re all ears.

4worldlovers:
The pillars of our business are integrity, flexibility and results. We will stand behind the guarantees we make as your partner, because we know that loyalty depends on satisfaction.


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